Vol. 4 No. 1 (2009): APRIL 2009

Articles

• THE INFLUENCE OF IMAGE AND CUSTOMERS’ SATISFACTION TOWARDS CONSUMERS’ LOYALTY TO TRADITIONAL FOODS IN SURABAYA

  Christina Esti Susanti

  pp. 1-10

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  Abstract View: 39 , PDF Download: 70

• PENGARUH IMPLEMENTASI ERP TERHADAP PRODUCT DIFFRENTIATION DAN COST LEADERSHIP DALAM MENINGKATKAN KINERJA PERUSAHAAN (Studi Kasus Manufaktur Jawa Timur)

  Zeplin Jiwa Husada Tarigan

  pp. 11-15

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  Abstract View: 141 , PDF Download: 224

• PENGARUH KETERSEDIAAN SARANA PRASARANA, SARANA TRANSPORTASI TERHADAP KEPUASAN WISATAWAN

  Ugy Soebiyantoro

  pp. 16-22

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  Abstract View: 168 , PDF Download: 487

• SERVICE QUALITY, PERCEIVE VALUE, SATISFACTION, TRUST, DAN LOYALTY PADA PT. KERETA API INDONESIA MENURUT PENILAIAN PELANGGAN SURABAYA

  Hatane Semuel, Nadya Wijaya

  pp. 23-37

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  Abstract View: 203 , PDF Download: 377

• MEMENANGKAN PERSAINGAN BISNIS PRODUK FARMASI MELALUI MARKETING PUBLIC RELATIONS

  Didik Hariyanto

  pp. 38-44

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  Abstract View: 329 , PDF Download: 522