PERAN MEDIASI BRAND IMAGE PADA PENGARUH CELEBRITY ENDORSEMENT TERHADAP PURCHASE INTENTION PRODUK SKIN CARE NATURE REPUBLIC
:
https://doi.org/10.9744/jmp.17.1.24-30Keywords:
celebrity endorsement, purchase intention, brand imageAbstract
Penelitian terdahulu menunjukkan bahwa celebrity endorsement berpengaruh terhadap purchase intention konsumen. Walaupun demikian, mekanisme yang menghubungkan kedua variabel tersebut sering kali tidak menjadi topik bahasan. Penelitian ini bertujuan untuk meneliti brand image sebagai variabel intervening pada pengaruh celebrity endorsement terhadap purchase intention. Skin care Nature Republic dengan group vokal NCT 127 asal Korea sebagai celebrity endorser menjadi obyek penelitian ini. Data berasal dari penyebaran kuesioner secara purposive sampling kepada 170 responden pengguna produk skin care Nature Republic selama 3 bulan terakhir (Januari-Maret 2021), yang mengenal brand Nature Republic, dan familiar dan paham karakter NCT 127. Teknik analisis data menggunakan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa brand image memiliki peran mediasi pada pengaruh signifikan celebrity endorsement terhadap purchase intention.
References
Aghekyan-Simonian, M., Forsythe, S., Suk Kwon, W., & Chattaraman, V. (2012). The role of product brand image and online store image on perceived risks and online purchase intentions for apparel. Journal of Retailing and Consumer Services, 19(3), 325–331. https://doi.org/10.1016/j.jretconser. 2012.03.006
Beranda Nature Republic. (2016). Nature Republic. Retrieved from http://brand.naturerepublic.com/global/en/brand/brandStory
Biswas, D., Biswas, A., & Das, N. (2006). The differential effects of celebrity and expert en-dorsements on consumer risk perceptions: The role of consumer knowledge, perceived cong-ruency, and product technology orientation. Journal of Advertising, 35(2), 17–31. https://doi.org/10.1080/00913367.2006.10639231
Chan, K., Leung ng, yu, & Luk, E. K. (2013). Impact of celebrity endorsement in advertising on brand image among Chinese adolescents. Young Consumers, 14(2), 167–179. https://doi.org/10.1108/17473611311325564
Davies, F., & Slater, S. (2015). Unpacking celebrity brands through unpaid market communications. Journal of Marketing Management, 31(5–6), 665–684. https://doi.org/10.1080/0267257X.2014.1000941
Diallo, M. F. (2012). Effects of store image and store brand price-image on store brand purchase intention: Application to an emerging market. Journal of Retailing and Consumer Services, 19(3), 360–367. https://doi.org/10.1016/j.jretconser. 2012.03.010
Ferdinand, A. (2002). Pengembangan Minat Beli Merek Ekstensi.
Fong, C. P. S., & Wyer, R. S. (2012). Consumers' reactions to a celebrity endorser scandal. Phycho-logy & Marketing, 29(11), 885-896. https://doi.org/10.1002/mar.20571
Ghozali, I., & Latan, H. (2014). Konsep, Metode dan Aplikasi Menggunakan Program Partial Least Squares WARPPLS 4.0. Semarang, Indonesia: Badan Penerbit Universitas Diponegoro.
Hakimi, B. Y., Abedniya, A., & Zaeim, M. N. (2011), Investigate the impact of celebrity endorsement on brand images, European Journal of Scientific Research, 58(1), 116-132.
Kaikati, J. G. (1987). Celebrity advertising a review and synthesis. International Journal of Adverti-sing, 6(2), 93–105. https://doi.org/10.1080/02650487.1987.11107007
Keller, K. L. (2008). Strategic Brand Management: Building, Measuring and Managing Brand Equity. London, UK: Pearson.
Keller, K. L. (2013). and Measuring , Brand Managing Customer-Based Equity, 57(1), 1–22.
Lee, J. E., Goh, M. L., & Mohd Noor, M. N. Bin. (2019). Understanding purchase intention of university students towards skin care products. PSU Research Review, 3(3), 161–178. https://doi.org/10.1108/prr-11-2018-0031
McCracken, G. (1989). Who is the celebrity endorser? cultural foundations of the endorsement process. Journal of Consumer Research, 16(3), 310. https://doi.org/10.1086/209217
Min, J. H. J., Chang, H. J. J., Jai, T. M. C., & Ziegler, M. (2019). The effects of celebrity-brand congruence and publicity on consumer attitudes and buying behavior. Fashion and Textiles, 6(1). https://doi.org/10.1186/s40691-018-0159-8
Neupane, R. (2015). The effects of brand image on customer satisfaction and loyalty intention in retail super market chain UK. International Journal of Social Sciences and Management, 2(1), 9–26. https://doi.org/10.3126/ijssm.v2i1.11814
Padgett, D., & Allen, D. (1997). Communicating experiences: A narrative approach to creating service brand image. Journal of Advertising, 26(4), 49–62. https://doi.org/10.1080/00913367.1997.10673535
Putra, I., & Sulistyawati, E. (2015). Peran brand image dalam memediasi pengaruh celebrity endorser terhadap niat beli. E-Jurnal Manajemen Universitas Udayana, 4(6), 255133.
Spry, A., Pappu, R., & Cornwell, T. B. (2011). Celebrity endorsement, brand credibility and brand equity. In European Journal of Marketing, 45(6). https://doi.org/10.1108/03090561111119958
Stefani, S. (2013). Analisis pengaruh iklan televisi, celebrity endorser, kualitas produk dan citra merek terhadap keputusan pembelian pada produk kosmetik berlabel halal “Wardah”, 1–179.
Sugiyono. (2015). Metode Penelitian Kombinasi (Mix Methods). Bandung, Indonesia: Alfabeta.
Till, B. D., & Shimp, T. A. (1998). Endorsers in advertising: The case of negative celebrity infor-mation. Journal of Advertising, 27(1), 67–82. https://doi.org/10.1080/00913367.1998.10673543
Verlinsya, L. (2020). Memahami Niat Beli Belanja Online pada Konsumen Wanita terhadap Produk Skincare Halal yang Ada di Indonesia. Retrieved from Kompasiana https://www.kompasiana.com/nisaong2196/5fae4ea92da23773cf194332/memahami-niat-beli-belanja-online-pada-konsumen-wanita-terhadap-produk-skincare-halal-yang-ada-di-indonesia
Wang, Y., & Tsai, C. (2014). The Relationship between Brand Image and purchase intention: Evidence from award winning mutual funds. 8(2), 27–40.
Wulandari, R. (2020). Gantikan EXO, NCT 127 Terpilih Jadi Brand Ambassador Terbaru Nature Republic. Retrieved from Beautynesia. https://www.beautynesia.id/berita-travel/gantikan-exo-nct-127-terpilih-jadi-brand-ambassador-terbaru-nature-republic/b-135062
Zakari, M., Dogbe, C. S. K., & Asante, C. (2019). Effect of celebrity endorsement on telecommu-nication companies’ reputation: The moderating role of celebrity characteristics. Management Research Review, 42(12), 1297–1314. https://doi.org/10.1108/MRR-12-2018-0470
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Lavenia Calista Alessandro, Edwin Japarianto, Yohanes Sondang Kunto
This work is licensed under a Creative Commons Attribution 4.0 International License.