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Purwanto Liem, Carolina Chandra, Alumnus, Program Studi Manajemen, Universitas Pelita Harapan Surabaya, Indonesia
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Jurnal Manajemen Pemasaran Vol. 6 No. 1 (2011): APRIL 2011 - Articles
ANALISIS SWITCHING INTENTION PENGGUNA JASA LAYANAN RUMAH KOS DI SIWALANKERTO: PERSPEKTIF KUALITAS LAYANAN DAN KEPUASAN PELANGGAN
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