ANALISIS KUALITAS LAYANAN TERHADAP KEPUASAN PENGUNJUNG PANTAI SIREGAR AEK NALAS MENGGUNAKAN METODE SERVICE QUALITY, MODEL KANO, DAN ROOT CAUSE ANALYSIS. Jurnal Manajemen Pemasaran, [S. l.], v. 17, n. 2, p. 101–111, 2023. DOI: 10.9744/pemasaran.17.2.101-111. Disponível em: https://jurnalpemasaran.petra.ac.id/index.php/mar/article/view/27305. Acesso em: 29 jun. 2026.