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Ersi, Dzikiryati Yuni, PT. Bogasari Jawa Timur Surabaya, Indonesia
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Jurnal Manajemen Pemasaran Vol. 8 No. 1 (2014): APRIL 2014 - Articles
ANALYSIS CRM, KEPUASAN PELANGGAN DAN LOYALITAS PRODUK UKM BERBASIS BAHAN BAKU TERIGU DI JAWA TIMUR
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