“PENGARUH SERVICE QUALITY, POSITIVE EMOTIONAL EXPERIENCE, CUSTOMER VALUE, DAN BRAND AWARENESS TERHADAP CUSTOMER SATISFACTION DAN E-WOM WISATAWAN DI DANAU 3 WARNA KELIMUTU ENDE NTT”. Jurnal Manajemen Pemasaran, vol. 16, no. 2, Oct. 2022, pp. 67-76, https://doi.org/10.9744/pemasaran.16.2.67-76.