SIAGIAN, Hotlan; CAHYONO, Edwin. ANALISIS WEBSITE QUALITY, TRUST DAN LOYALTY PELANGGAN ONLINE SHOP. Jurnal Manajemen Pemasaran, [S. l.], v. 8, n. 2, p. 55–61, 2014. DOI: 10.9744/pemasaran.8.2.55-61. Disponível em: https://jurnalpemasaran.petra.ac.id/index.php/mar/article/view/19182. Acesso em: 14 jun. 2025.