SUBAGIO, H.; SAPUTRA, R. PENGARUH PERCEIVED SERVICE QUALITY, PERCEIVED VALUE, SATISFACTION DAN IMAGE TERHADAP CUSTOMER LOYALTY (STUDI KASUS GARUDA INDONESIA). Jurnal Manajemen Pemasaran, [S. l.], v. 7, n. 1, p. 42-52, 2012. DOI: 10.9744/pemasaran.7.1.42-52. Disponível em: https://jurnalpemasaran.petra.ac.id/index.php/mar/article/view/18783. Acesso em: 29 apr. 2024.