SEMUEL, H. CUSTOMER RELATIONSHIP MARKETING PENGARUHNYA TERHADAP KEPERCAYAAN DAN LOYALITAS PERBANKAN NASIONAL. Jurnal Manajemen Pemasaran, [S. l.], v. 7, n. 1, p. 33-41, 2012. DOI: 10.9744/pemasaran.7.1.33-41. Disponível em: https://jurnalpemasaran.petra.ac.id/index.php/mar/article/view/18782. Acesso em: 28 apr. 2024.